9.13.2007

By no means: Got that right

WASHINGTON (AP) -- Acknowledging that "we are by no means perfect," Mattel Inc. CEO Robert Eckert said Wednesday the company could have done a better job overseeing subcontractors in China that produced more than 21 million recalled toys.

(Associated Press)

Could have done better. You betcha.

It seems fairly clear China is somewhat lax about product safety rules. Having, over the years, spent more than a few hours communing with hardass corporate purchasing agents, it seems doubtful to me this characteristic of Chinese manufacture is breaking news, exactly, to the companies who buy stuff made there. Yet, reports the AP:

Under federal rules, manufacturers with a few exceptions must report all claims of potentially hazardous product defects within 24 hours. Mattel reportedly took months to gather information and privately investigate problems after becoming aware of them.

That makes Eckert's tepid protestation, "We were let down, and so we let you down," pretty unconvincing. He'd be better off sticking with "It's all China's fault."




No comments: