911 service failed in Massachusetts yesterday and was offline for two hours, resulting in maybe seven or eight hundred missed 911 calls (nobody knows the exact number, but that would be the average) and a series of really annoying public safety notifications on my phone,
This is, needless to say, not good.
The nation's 911 system is, according to this article in the NYTimes, in dire need of repair. What else is new. Also — what else is new — that will cost billions of dollars, some of which will need to come from Congress. Meanwhile, sez the Times…
More people have been texting to get emergency help as states roll out the Next Generation 911 infrastructure. In 2021, 38 states reported about 508,000 texts to 911, up from 188,000 in 2018.Some states — what else is new — don't report.
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