There is good news, sort of, for folks living in Brazil. A new presidential decree has imposed stringent demands on how consumer calls must be handled. In theory, no more long waits, no more endless transfers.
But before you pack up and relocate, here’s the thing. Companies are already pointing out that consumers will bear the extra costs, and one executive said there is no way to offer “Swedish quality at Indian prices.”
[From Oddly Enough » Blog Archive » Your call is important to us… Do you GET sarcasm? | Blogs | ]
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